AUBORD / BUSINESS OPERATIONS CONSULT

Something in your business is not working. Let’s find out why.

You may call it a time problem, a staff problem, a marketing problem, or customers who never pay on time. Often, the thing causing the frustration is somewhere else. We trace what it connects to and determine what your business should do next.

$450 · 75 MINUTES · Google Meet · RECOMMENDED ROUTE INCLUDED

SAN FRANCISCO
SCROLL TO MOVE
TOKYO

The Problem Usually Shows Up Before It Has a Name.

These statements can sound ordinary. They can also point to lost capacity, weak handoffs, delayed cash, unclear accountability, or a business that depends too heavily on its owner.

01

“There’s never enough time in the day.”

Your schedule may be exposing work, decisions, or responsibilities that cannot move without you.

02

“It’s quicker if I do it myself.”

What feels faster today may be keeping the business dependent on you tomorrow.

03

“I have a great staff, but…”

The people may not be the problem. The missing piece may be ownership, training, information, or a clear way to make decisions.

04

“Customers never pay on time.”

The delay may begin before the invoice, in the terms, the handoff, the follow up, or the way payment is requested.

05

“We need more marketing.”

More attention will not solve an offer, buying path, or follow up process that is already losing customers.

06

“We’ve always done it this way.”

A process can keep the business alive and still cost more time and money than anyone realizes.

07

“We’re busy, so business must be good.”

Activity alone does not reveal which work is profitable, where money is being delayed, or whether the business has enough capacity to grow.

08

“I spend all day putting out fires.”

When the same emergencies keep returning, the problem may be unclear ownership, weak handoffs, missing information, or a process no one fully controls.

You do not need to arrive with the right diagnosis. Bring the problem you can see. We’ll trace what it connects to, identify where it is costing time, money, capacity, or trust, and determine the most sensible next move.

Designed for businesses operating for at least two years that need a tailored answer, not another generic or AI generated template.

Bring the Problem. We’ll Follow Where It Leads.

01 / BEFORE

Tell us what is happening and share any useful websites, documents, screenshots, or context.

02 / DURING

Spend 75 minutes examining the visible problem, what it connects to, and what is preventing the business from moving forward.

03 / AFTER

We’ll turn the conversation into your written Recommended Route, clarifying the priorities and the most sensible next step.

Different Businesses. The Same Need for Clarity.

The visible request may be marketing, a website, a product, or a new system. Our role is to understand what the request connects to, identify what the business actually needs, and build the most sensible route forward.

01 / CUSTOMER TRACTION

Hayashi Japanese Cuisine

THE CHALLENGE

A local restaurant needed stronger customer traction and continued support beyond a single campaign.

AUBORD’S ROLE

Business assessment, positioning, marketing content, and an eight month working relationship supporting the restaurant’s continued promotion.

02 / PRODUCT DEVELOPMENT

ArcherSTEM

THE CHALLENGE

Educational expertise needed to become clearly defined products for specific customers.

AUBORD’S ROLE

Helped identify the initial four workbook opportunities, define their audiences, provide business advisory, develop copy, and build the original website and sales funnel.

03 / OPERATING SYSTEMS

Rooter4U

THE CHALLENGE

A service business needed more than a new identity. It needed a clearer path connecting customer inquiries, work, communication, and payment.

AUBORD’S ROLE

Brand development, website experience, and operating workflows spanning service requests, estimates, approvals, scheduling, receipts, and payments.

These were not three versions of the same service. They were three different business problems requiring the same discipline: understand what the business has, identify what is preventing it from moving, and build the next useful thing.

You Do Not Need to Diagnose It Before You Arrive.

Bring the question, decision, bottleneck, or recurring problem. We’ll determine which parts of the business it connects to.

01 / GROWTH AND POSITIONING

The business has stalled, the offer is unclear, or the market is not responding.

02 / MARKETING AND SALES

Attention is not becoming inquiries, customers, or revenue.

03 / CUSTOMER EXPERIENCE

People struggle to understand, purchase, begin, or continue working with you.

04 / OPERATIONS AND WORKFLOW

Work depends on memory, scattered tools, manual steps, or constant intervention.

05 / TEAM AND CAPACITY

Responsibilities are unclear, quality varies, or everything keeps returning to you.

06 / PRODUCTS AND EXPANSION

You are introducing something new but need clarity on the offer, rollout, or supporting system.

Leave Knowing What Happens Next.

After the Consult, we’ll turn the conversation into your written Recommended Route.

01 / DIAGNOSIS

What is actually happening and what the visible problem connects to.

02 / PRIORITIES

What should happen first and what your business can reasonably handle internally.

03 / ROUTE

Where deeper diagnosis or outside support may be needed, and the most sensible way forward.

Your route may be internal action, private advisory, an Aubord Business Diagnostic, direct implementation, or Marina.

Your Consult Is With Adrean.

ADREAN VIAUD
FOUNDER + PRINCIPAL SYSTEMS STRATEGIST

Every Business Operations Consult is led personally by Adrean Viaud, Founder and Principal Strategist of Aubord.
Aubord works across marketing, customer experience, and business operations. That broader view matters because the visible problem is not always where the real constraint lives.
Adrean reviews your intake and leads the 75-minute conversation. Afterward, we’ll turn what we uncover into your written Recommended Route.

  • No junior consultant
  • No generic playbook
  • No AI generated answer
  • One focused conversation grounded in your actual business

Start With the Depth Your Problem Requires.

BUSINESS OPERATIONS CONSULT

$450

  • Google Meet
  • Focused examination
  • Written Recommended Route
  • $450 credited toward a Business Diagnostic when booked within 14 days

AUBORD BUSINESS DIAGNOSTIC

STARTING AT $2,000

A deeper examination for problems involving multiple parts of the business.

  • Tailored assessment scope
  • One or more days of examination
  • Review of relevant materials, systems, and workflows
  • Root cause and priority findings
  • Recommended implementation route

What may follow: Private advisory, Aubord implementation, Marina, or a Recommended Route your team can carry out internally.

Tell Us What’s Happening.

Not ready to book yet? Send us the problem you are seeing. Every submission is reviewed personally by Adrean Viaud.

Prefer to Speak Directly?

SAN FRANCISCO — TOKYO / WORKING WHERE MOVEMENT IS NEEDED